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PRIVACY POLICY

1. General Information

This Privacy Policy explains how the company PRIMEPAK j.d.o.o. collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and the Act on the Implementation of the General Data Protection Regulation.

2. Data Controller

PRIMEPAK j.d.o.o.
Nikole Tesle 1a, 40329 Kotoriba, Croatia
📧 info@primepak.eu
📞 +385 99 3699 451

3. What data we collect

We may collect the following data

  • First and Last Name

  • Contact details (phone, email, address)

  • Data necessary for business communication, quotations, or invoicing

  • Technical data (IP address, cookies, browser information, etc.)

4. Purpose of data processing

Personal data is used exclusively for the following purposes:

  • responding to inquiries and sending offers,

  • performance of contractual obligations,

  • issuing invoices and maintaining business records,

  • improvement of services and customer experience,

  • compliance with legal obligations.

5. Cookies

The website uses cookies to improve functionality and user experience.
The user can disable or delete cookies at any time through their browser settings.
More information is available in the cookie notice.

6. Data transfer and storage

Data is stored securely and is accessible only to authorized personnel of PRIMEPAK j.d.o.o.
Personal data will not be shared with third parties except in cases of legal obligation or with the user's consent.

7. User Rights

Users have the right to:

  • access to their personal data,

  • correction of inaccurate data,

  • deletion (“right to be forgotten”),

  • restriction of processing,

  • data portability,

  • objection to processing.

To exercise your rights, contact: info@primepak.eu

8. Data retention period

Personal data is retained for as long as necessary to fulfill the purpose of processing or in accordance with legal obligations.

9. Data security

PRIMEPAK j.d.o.o. implements appropriate technical and organizational measures to ensure the protection of personal data against unauthorized access, loss, or misuse.

10. Changes to the Privacy Policy

The company reserves the right to amend this Privacy Policy. The updated version will always be available on the website www.primepak.eu.

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